Business Certification Terms & Conditions

Our business certification services are limited to the preparation of the applications required by the certifying agencies and does not include a guarantee that your business will be granted the requested certification. Our business certification representative will provide your business with a thorough checklist of supporting documentation that must accompany your completed application. You are responsible for including all supporting documentation in the order of the checklist when you submit the application to the agency following the instructions provided by BizCentral USA. In order to increase the potential of a speedy approval, we reserve the right to advise you against any potential pitfalls within your application that may lead to delays or non-approval of the certification. We are not responsible for certification disapproval due to lack of disclosure of key information or any disqualification due to incomplete or wrong information. Please note that having an active System Award Management (SAM) profile is a pre-requisite to apply for the 8(a) certification, HUB zone certification, WOSB certification, and Veteran Registry. If you do not have an active System Award Management profile, you will need to prepare one yourself or you may purchase this separate service before we can begin any of the affected certification applications. If you have selected a payment plan option for your business certification services, your account must be paid in full prior to the release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents for paper-based applications will be mailed to your shipping address on record or emailed to your preferred email address with detailed instructions for filing. The fee charged by our company for business certification services includes only preparation of the documents selected. Filing fees charged by the certifying agency are not included in our service and must be paid by the client.
Confidentiality Agreement:  BizCentral USA (recipient) agrees that the confidential information is to be considered confidential and proprietary to business owner and BizCentral USA shall hold the same in confidence, shall not use the confidential information other than for the purposes of completing the certification application, and shall disclose it only to its officers and employees with a specific need to know.
Document Binder Services – For individuals that have selected the Document Binder Services, our review of supporting documents is limited to glaring errors or inconsistencies with information related to the application. Areas of common review include documentation missing signatures, inconsistencies between different documents, and ensuring that all documents required by the certifying agency have been provided. All documents must be supplied by the client using email (preferred method), fax, or mail within 30 days of your order date. We require all requested supporting documents be submitted on the same day before document review can take place. BizCentral USA requires that all supporting documents be either electronic copies or photocopies of originals that are clearly legible in order to be able to read and review content.  The service consultant will prepare an organized binder with the checklist within 10 to 15 business days of the date that the supporting documents are received. For electronic applications, the service consultant will upload the provided supporting documents into the online application system. Upon completion of preparing the binder or uploading the documents, the service consultant will provide detailed instructions for submitting the application. It is the responsibility of the client to submit all applications. If no supporting documents are received by one of the approved methods within 30 days of the order, your Document Binder Services will be put into inactive status. The account must be paid in full and the documents must be provided using one of the approved methods prior to reactivating the order. Questions regarding certification process, certification or procedures, and ownership qualification issues can be answered by purchasing our senior-level consultation services and are not included in the Certification Document Review service.
Letter Review and Response – Upon submittal of a certification application by the client the certifying agency may request additional information. Preparing a response letter to the agency’s request for an additional letter is not included in our traditional certification service and is subject to additional fees. Clients are required to provide copies of all correspondence both to and from the certifying agency prior to receiving a formal quote to prepare a singular written response to the agency. Our assistance in preparing the response letter is designed to prepare a singular letter in the agencies preferred format that ensures all questions have complete thought-out responses and therefore requires input from the client to ensure that the response is accurate and consistent with organization operations. The letter review and response does not include a review of any supporting documents to accompany the response letter, which are the sole responsibility of the applicant. In instances where clients have prepared previous responses on his or her own or verbally communicated information that is detrimental to the likelihood of success, we will notify the client of these pitfalls and the actions that need to be taken to address them. Some company operations or procedures may be such that clients do not currently qualify to enter the program and in such instances, we will advise the future actions that are needed to be considered if the client wishes to reapply at a future date. In many instances, certification agencies will provide an additional 2 to 4 follow-up responses requesting additional information or clarification on a previous response. Please note that the quotes provided are limited to the letter provided at the time of sale and future letter(s) will need to be quoted individually and are subject to the same procedures listed in the above terms of service. System Award Management (SAM) – This is the Official U.S. Government system that consolidated the capabilities of CCR/FedReg, ORCA, and EPLS. A prerequisite to creating a SAM profile is to have a Data Universal Numbering System (or DUNS) number from Dun and Bradstreet. The service purchased is only to enter the data needed to complete the Core Data, Assertions, Representations and Certifications, and Point of Contact sections of the profile. BizCentral USA will gather the data needed to address the above sections of the profile based on the information supplied by the client in a series of questionnaires. Some of the core data listed on the questionnaires includes contact information, financial/tax data, banking information, and other answers to specific government Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations (DFARS) provisions in order for the profile to be complete. BizCentral USA is not responsible for technical issues that occur during the application process.  BizCentral USA cannot guarantee that System Award Management profiles will be active in instances where clients provide incomplete or inaccurate data.

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