Our Services

Customer Enquiries

Our Services

Customer Enquiries

Service Agreement

General Terms

Our production schedule typically ensures completion of each order within 10-15 business days after we receive all of the documentation needed. We use U.S. Priority Mail as our standard shipping option. However, we can expedite your services or use next day express mail for quicker results at an additional fee. Our goal is to process all orders as quickly as possible, and to accomplish this we request a timely response to all of our information or documentation requests. If we receive no response to our document requests within 30 days of the order date, your application will be considered inactive and sent to archives. It may then be reactivated for an additional $75 fee at a later date. If a payment plan option has been selected, a finance surcharge may apply.  You authorize us to debit your account for any remaining balance upon completion of your service order, or in 30 days, whichever may be sooner. Subsequent payments on the payment plan are automatically programmed into the system and any modifications to the billing cycle or changes to the original order may incur a $25 processing fee.  BizCentral USA only bills our clients our fee to perform the services selected. All state and IRS filing fees are the sole responsibility of the client.

The credit card billing will appear as BizCentral USA for any purchase made within our network of websites. Please contact us at 407-857-9002 with any questions or concerns. In addition, accounts in excess of 30 days in delinquency will incur a $25 per month late fee. After 60 days your account may be sent to a collection agency. You agree to pay all handling, collection, or legal costs. Insufficient funds or credit card cancellation may result in an additional processing fee of $25, plus delay service order processing and ongoing support. Unresolved payment will be reported to credit bureaus, D & B, board members and other business institutions. When placing your order for our services, please note that you will be given access to templates and tools on our website to assist in processing your order. Therefore, all service orders are subject to the cancellation policy.

We value our customers and will work hard to earn your trust. It is our policy to always treat our clients with respect and professionalism. However, we also value our employees and believe they deserve the same respect and professionalism in return from every client.  All client concerns or feedback should be directed to [email protected].  We are committed to providing our clients with fanatical customer service.  Please send your comments or feedback to us, as our goal is satisfied customers!

To maintain our affordable prices, we provide limitations on time spent and revisions per each order. Additional time or modifications may be provided on an hourly fee basis.

For term information on specific services, please click on the corresponding product-specific terms below.

Customer Satisfaction

Our goal is complete customer satisfaction, and to achieve this we are willing to go the extra mile to earn your business. We are also realistic, and understand that it is impossible to make everyone happy when you work with clients nationwide and in high volume. Therefore in the event of any possible dispute arising from this agreement, or the breach thereof, both parties shall use their best efforts to settle the disagreement. In the event of any unresolved disagreement, these concerns must be elevated to a customer service representative and a case number will be assigned. This will create a record of the issue, which will be escalated to management. If a resolution has not been reached within 24 hours, then you may contact management directly via email at our contact us page. Our goal is to discuss the matter in good faith, recognizing our mutual interests, and attempt to reach a just and equitable solution, satisfactory to both parties. We believe that as long as we are being reasonable, that 99.9% of the time, we will reach an agreement. Unfortunately, in a few cases we may not reach such solution; then, upon notice by either party to the other, this dispute shall be settled only by the arbitration process administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules.

This agreement shall be governed by and interpreted in accordance with the laws of the State of Florida. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The United States Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this agreement. Their decision is final, and BizCentral will comply 100% with the final decision.

In no event shall an award in an arbitration initiated under this clause exceed the value of the product or service provided under this agreement. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration. The award of the arbitrators shall be accompanied by a reasoned opinion. Any arbitration decision will be final.

 

Product-Specific Terms

(Please click on the service ordered for specific details regarding this service.)

ACCOUNTING SERVICES BUSINESS SERVICES GRANT SERVICES
 Bookkeeping  Business Plan  Business Grants
 Payroll  Business Certification  Educational Grants
 Tax Preparation  HR Solutions  Foundation Grants
   Incorporation  Government Grants
   GSA Schedule Services  
GRAPHIC DESIGN SERVICES MARKETING SERVICES NONPROFIT SERVICES
 Graphic Design & Branding  Article Writing  501(c)(3) Tax Exemption
 Logos  Blog Implementation  Charity Registration
   Directory Submission  Corporate Sponsorship
   Email Newsletter  Governance
   Link Exchange  Strategic Plan
   Press Release  Fundraising Services
   Search Engine Optimization  990 Tax Preparation
   Social Networking  
WEB DESIGN SERVICES MISC.  FUNDRAISING
 General  General Terms  Travel Cards
 Website Packages  Customer Satisfaction  
 Hosting  Website Terms of Use  

Bookkeeping

A flat rate charge for standard bookkeeping services is negotiable after review of the time required to maintain the Client’s books. If a large volume of prior business transactions is required then the standard hourly rate of $50 applies.  Monthly bookkeeping services include:  journal entries, bank reconciliation, and creation of a Profit & Loss Statement and a Balance Sheet.  Any other services requested will be at an additional charge dependent upon the requested service.

The client agrees to provide electronic copies of the following: all bank records, payroll or draws year-to-date and supporting documentation, ledgers or documentation on all accounts, as well as information pertaining to open loans and current assets. Upon signed agreement we will submit to the client a detailed listing of all required information or documents needed to perform the setup.

Any other clerical or professional support requested or required by the Client will be assessed on a case by case basis with pricing to be agreed upon prior to commencement of the work. We agree to maintain the strictest confidence when dealing with this sensitive information, as a result we will only give information to the undersigned or as directed in writing by the undersigned and as required by law.

Our bookkeepers will exercise all due care to ensure that business data is free of errors, however we will not accept responsibility for data errors provided to us by the Client.  We will correct any errors made by our staff in the course of working on a Client’s accounts.

It is the sole responsibility of the Client to provide appropriate and accurate information.  It is important for all information to be accurate and legible in order to provide you with high quality, precise service.

It is essential that the Client carries out a full review of their accounts structure and data following the provision of our bookkeeping services. Clients must review all work completed by us within 7 days of it being returned to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect entries will be accepted by BizCentral.

We do not accept any responsibility for losses or damage arising from errors initially contained within documentation or electronic data provided by the Client. We assume no responsibility for the accuracy of documentation or electronic data supplied by the Client.

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Payroll

Payroll services are available weekly or through other employee payment cycles. Price is usually determined by number of employees and payment frequency. We have the capability to perform direct deposit only. We can also assist with 941 unemployment filing, state unemployment form, worker comp audits and more.

Payroll is a time sensitive service and as such requires information be sent to our representatives in a timely fashion. You will provide us with payroll information on a timely and periodic basis, including hours worked, pay rates, employee status, and benefits information. You will provide us promptly with updated and corrected information as needed. At a minimum, payroll data must be sent to the representative two business days before the payroll due date. Direct deposit services require two days lead time so payroll data must be sent at least three business days before the payroll due date. Please remember holidays may affect the processing of payroll as some payroll services, such as direct deposit, may be affected by holidays.

BizCentral is not responsible for document retention and submission of employee I-9s and New Hire Report Forms. Should you require a blank copy of such documents, please make sure to contact your service consultant. If you authorize us to pay your employees or contractors electronically, you must ask each of them to sign a Direct Deposit Authorization and retain it in your files. By giving us access to your bank account, you authorize us to make payroll and contractor payments and filings on your behalf, and you will be bound by them as though you had made them yourself.  Typically, we will send payment transactions through the Automated Clearinghouse (“ACH”) Network.  You agree that these payment transactions will be governed by the ACH Rules as in effect from time to time, and that each entry we make on your behalf will be authorized, timely, for an amount due and owing, and will not violate the laws of the United States.

You must maintain sufficient funds in your bank account to cover payroll expenses and related tax liabilities. You will be charged an exceptions fee if there are insufficient funds in your account when payroll or payroll taxes are due. Upon processing of each payroll period, BizCentral USA will process electronic payroll tax payments to be taken from the bank account on the same day or no later than three business days of the payroll due date.    BizCentral is not responsible for payment of payroll taxes. Our service consultants will ensure you know the payroll tax due amounts and, when available, set up your ability to make electronic payroll tax payments.

We will not audit or verify the information that you provide to us. If an amount appears unusual, we will call it to your attention. However, we are not responsible for the detection of errors, irregularities, theft, fraud or illegal acts. We do not provide legal services.

Our payment pricing starts at $50 an hour for a specific quote on any government form, please contact our accounting services coordinator.

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Tax Preparation

Our low pricing for tax preparation services primarily applies to organizations that have electronic files, financial reports, and minimum schedules and complexity. For a final price, it will be necessary to view all your documents and work requirements.

For additional hours required to reconcile data, prepare financial statements, etc, BizCentral shall charge the rate of $75 per hour for time actually devoted to the service in excess of the 4-hour max paid for under our pricing. Client agrees to pay BizCentral within 30 days for services rendered, and release or completed documents I dependent on payment being made in full.

It is the sole responsibility of the Client to provide the appropriate, accurate information to us. Any updates are the responsibility of the Client. Should information not be current, it could result in documents being prepared incorrectly and at no responsibility of us. It is important for all information to be accurate and legible in order to provide you with high quality of service. We will not audit or verify the information that you provide to us. If an amount appears unusual, we will call it to your attention. However, we are not responsible for the detection of errors, irregularities, theft, fraud or illegal acts. We do not provide legal services.

It is essential that the Client carries out a full review of their prepared tax documents following the provision of our tax preparation services. Clients must review all work completed by us within 7 days of it being sent to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect information will be accepted by BizCentral.

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Business Plan

Our business plan writers strive to prepare the most effective plan for your organization at an affordable price. However, in order to do so we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for success, your business plan is ultimately a compilation of your company’s approved processes and methods, and thus the writer cannot facilitate your organization’s business development. Any opinion pertaining to business or organizational development is offered on a strictly voluntary and personal basis and not as a part of our service.

Please keep in mind that the success of the plan will be a direct result of the quality of information provide to our writers. As such, we cannot guarantee results from private lenders, government agencies, or any other party.

We are not an executive consulting company (which will typically charge between $3,000 to $5,000 for a business plan), and because our fees are very affordable, our services are limited depending on the specific business plan package that was purchased. The paragraphs below outline the hours and service offerings for each of our core business plan packages:

Basic Business Plan Package – This package is recommended for start-up organizations whose estimated gross receipts are below $300,000 over the next three years. It includes a business plan that follows the SBA’s recommended format, 3-year financial projections, basic market segmentation, basic demographics, and 3 hours of writing and research.

Business Plan Package Plus – This package is recommended for all organizations whose total gross receipts are below $500,000 per year over the next three years. It includes a business plan that follows the SBA’s recommended format, 3-year financial projections, basic market segmentation, basic demographics, and 5 hours of writing and research. We will convert the final approved business plan into a PowerPoint presentation with identical content to the approved business plan.

Business Plan Premium Package – This package is recommended for all organizations whose total gross receipts are below $1,000,000 per year over the next five years. It includes a business plan that follows the SBA’s recommended format, 5-year financial projections, advanced market segmentation, advanced demographics, Marketing Review, and 8 hours of writing and research. We will convert the final approved business plan into a PowerPoint presentation with identical content to the approved business plan. This package includes an additional 2-hour revision retainer that can be used any time within 6 months of the ship date of the business plan.

Business Plan Investor Package – This package is recommended for organizations whose total gross receipts are above $1,000,000 per year over the next five years. It includes a business plan that follows the SBA’s recommended format, 5-year financial projections, advanced market segmentation, advanced demographics, Marketing Review, Exit Strategy, and 14 hours writing and research. The investor package also includes a Template Cover Letter and separate 2 to 3 page Executive Summary document. We will develop a themed PowerPoint presentation with identical content to the approved Executive Summary document. This package includes an additional 4-hour revision retainer that can be used any time within 6 months of the ship date of the business plan.

Our service representative will prepare the initial draft only when content for all sections of the order have been received. Any additional support needed, extra content sections, or new modifications to the final draft will be subject to an hourly charge of $50 an hour, paid in advance.

If you have selected financial projections as part of your business plan they will be created based upon the information provided by the client. If you are unable to provide information on financial projections, we will create your projections based on the business plan writer’s previous experience.  Changes to financial information may be completed during the revision process and will be subject to the processes detailed below.

Included with all business plan writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time and excessive revisions exceeding one hour to complete may be subject to additional fees. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. If needed, your service consultant can spend up to 15 minutes after the initial interview consultation to discuss questions about the business plan, however because of our low prices and numerous clients any additional consultation will be billed at our traditional hourly rate.

Please review our general terms of service for additional information.

 

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Business Certification

Our business certification services are limited to the preparation of the applications required by the certifying agencies and does not include a guarantee that your business will be granted the requested certification. Our business certification representative will provide your business with a thorough checklist of supporting documentation that must accompany your completed application. You are responsible for including all supporting documentation in the order of the checklist when you submit the application to the agency following the instructions provided by BizCentral USA.

In order to increase the potential of a speedy approval, we reserve the right to advise you against any potential pitfalls within your application that may lead to delays or non-approval of the certification. We are not responsible for certification disapproval due to lack of disclosure of key information or any disqualification due to incomplete or wrong information. Please note that having an active System Award Management (SAM) profile is a pre-requisite to apply for the 8(a) certification, HUBzone certification, WOSB certification, and Veteran Registry. If you do not have an active System Award Management profile, you will need to prepare one yourself or your may purchase this separate service before we can begin any of the affected certification applications.

If you have selected a payment plan option for your business certification services, your account must be paid in full prior to release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be mailed to your shipping address on record or emailed to your preferred email address with detailed instructions for filing. The fee charged by our company for business certification services includes only preparation of the documents selected. Filing fees charged by the certifying agency are not included in our service and must be paid by the client.

Document Binder Services

For individuals that have selected the Document Binder Services, our review of supporting documents is limited to glaring errors or inconsistencies with information related to the application. Areas of common review include documentation missing signatures, inconsistencies between different documents, and ensuring that all documents required by the certifying agency have been provided.

All documents must be supplied by the client using email (preferred method), fax, or mail within 30 days of your order date. We require all requested supporting documents be submitted on the same day before document review can take place. BizCentral USA requires that all supporting documents be either electronic copies or photocopies of originals that are clearly legible in order to be able to read and review content using the procedures previously mentioned. The service consultant will prepare an organized binder with the checklist within 10 to 15 business days of the date that the supporting documents are received. For electronic applications, the service consultant will upload the provided supporting documents into the online application system. Upon completion of preparing the binder or uploading the documents the service consultant will provide detailed instructions for submitting the application. It is the responsibility of the client to submit all applications.

If no supporting documents are received by one of the approved methods within 30 days of the order, your Document Binder Services will be put into inactive status. The account must be paid in full and the documents must be provided using one of the approved methods prior to reactivating the order. Questions regarding certification process, certification or procedures, and ownership qualification issues can be answered by purchasing our senior level consultation services and are not included in the Certification Document Review service.

Letter Review and Response

Upon submittal of a certification application by the client the certifying agency may request additional information. Preparing a response letter to the agency’s request for additional letter is not included in our traditional certification service and is subject to additional fees.

Clients are required to provide copies of all correspondence both to and from the certifying agency prior to receiving a formal quote to prepare a singular written response to the agency. Our assistance in preparing the response letter is designed to prepare a singular letter in the agencies preferred format that ensures all questions have complete thought-out responses and therefore requires input from the client to ensure that the response is accurate and consistent with organization operations. The letter review and response does not include review of any supporting documents to accompany the response letter, which are the sole responsibility of the applicant.

In instances where clients have prepared previous responses on his or her own or verbally communicated information that is detrimental to the likelihood of success, we will notify the client of these pitfalls and the actions that need to be taken to address them. Some company operations or procedures may be such that clients do not currently qualify to enter the program and in such instances, we will advice the future actions that are needed to be considered if the client wishes to reapply at a future date.

In many instances, certification agencies will provide an additional 2 to 4 follow-up responses requesting additional information or clarification on a previous responses. Please note that the quotes provided are limited to the letter provided at time of sale and future letter(s) will need to be quoted individually and are subject to the same procedures listed in the above terms of service.

System Award Management

System Award Management (SAM) is the Official U.S. Government system that consolidated the capabilities of CCR/FedReg, ORCA, and EPLS. A prerequisite to creating a System Award Management is to have a Data Universal Numbering System (or DUNS) number from Dun and Bradstreet. The service purchased is only to enter the data needed to complete the Core Data, Assertions, Representations and Certifications, and Point of Contact sections of the profile.

BizCentral USA will gather the data needed to address the above sections of the System Award Management profile based on the information supplied by the client in a series of questionnaires. Some of the core data listed on the questionnaires includes contact information, financial/tax data, banking information, and other answers to specific government Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations (DFARS) provisions in order for the profile to be complete.

BizCentral USA is not responsible for technical issues that occur during the application process.  BizCentral USA cannot guarantee that System Award Management profiles will be active in instances where clients provide incomplete or inaccurate data.

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GSA Schedule Services

Our GSA Schedule services are limited to the preparation of the documents necessary for the GSA Contracting Officer/Specialist making a determination for contracting and does not come with a guarantee that your business will be granted a Contract Award.  Our service consultant will provide your business with a checklist of supporting documentation that must accompany your submission request.  He/she will also review all your company’s contact information and corporate experience questionnaire for completeness.  In order to increase the potential of a speedy approval we reserve the right to advise you against any potential pitfalls within your application that may lead to delays or non approval of the contract award.  We are not responsible for disapproval due to lack of disclosure of key information or any disqualification due to incomplete or wrong information. You will have the opportunity to review our completed documents before submission and you agree all information is accurate and complete.

The process for GSA Schedule Award is a 90  to 180-day process.  There are mandatory seminars and certificates that the client must obtain to include with the application.  Included with our GSA Schedule services is follow up support throughout the various steps of the application process up to the point of submission. Our service consultant will guide you through these steps in order to gather all necessary documents and obtain required registrations.

If you have selected a payment plan option for your GSA Schedule services, please keep in mind that your account must be paid in full prior to release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be uploaded into the GSA eOffer system for you review and final submission using your own authentication Digital Certificate. The fee charged by our company for GSA Schedule services includes only preparation of the required documents per selected schedule and initial uploading into the GSA system.  Additional follow up support can be purchased at an hourly rate of $50.00 pe hour.  All the required registrations and authentication fees are the responsibility of the client.  Please review our general terms of service for additional information.

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HR Solutions

Our HR services are limited to the preparation of standard documents tailoring policies and procedures to your company’s size, composition and mission. These documents will assist in creating awareness of policies, managing employees, and maintaining human resources compliance. We strive to prepare the most effective documents and tools for your organization at an affordable price. However, in order to do so, we require that you provide accurate information about your company’s vision on policies and procedures so we can develop a comprehensive product.

Included with any writing services is one revision opportunity, subject to the following schedule: post draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt.

If you have selected a payment plan option for your HR Service, please keep in mind that your account must be paid in full prior to release of your final documents. All documents will be sent to you as a hard copy and an electronic version will also be sent to you for future use and updating.

Please note we are not legal consultants. Therefore any questions regarding employee labor laws must be addressed with your attorney.

Please review our general terms of service for additional information.

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Incorporation Services

Our incorporation services are limited to the preparation of documents for incorporation or organization in the jurisdiction of your choosing, and do not include any State or Local filing fees. These documents will fulfill the minimal legal requirements for incorporation/organization in your chosen jurisdiction, and are not meant to serve as formal operating agreements or bylaws for your business or organization. Any additional information or clauses which you wish to include in your organizing document will be incorporated therein. However, in order to assure that your filing will be successfully processed, we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your incorporating or organizing documents that would lead to your business or organization’s organizing document not being successfully filed. As for advice on tax advantages please refer to the general pros & cons listed on our website; our representatives are not trained to offer specific tax advantages and we cannot provide legal advice.

Our nonprofit organization incorporation services include the addition of specific clauses in the Articles of Incorporation that all organizations wishing to pursue tax exemption under 501(c) from the Internal Revenue Service must include in their organizing document. These clauses must be added to your organizing document in order to obtain tax-exempt status under any section of 501(c), and cannot be modified or removed from this document.

If you have selected a payment plan option for your incorporation services, please keep in mind that your account must be paid in full prior to release of your incorporation documents. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be emailed to your email address on record with detailed instructions for filing.

Please review our general terms of service for additional information.

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Business Grants

Our grant writers strive to prepare the most effective unsolicited business grant for your organization at an affordable price. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for success, your unsolicited business grant is ultimately a compilation of your company’s approved processes and methods and thus the writer cannot facilitate your organization’s business development and any opinion pertaining to business or organizational development is offered on a strictly voluntary and personal basis and not as a part of our service.

Please keep in mind that the success of the unsolicited business grant will be a direct result of the quality of information provide to our writers. As such, we cannot guarantee results on private foundations, government agencies, or any other party.

Our business grant services consist of an unsolicited business grant proposal which is not customized or targeted toward any specific grantor or funding program. Unsolicited business grant proposals are limited in scope and content, and will not include statements of need, program methodology, outcomes, evaluations, sustainability, or any other specialized grant proposal sections. For specific government grants please refer to the terms listed in the government grant section.

If you have selected financial projections as part of your business grant services, they will be created based upon the information provided by the client. If you are unable to provide information on financial projections, we will create your projections based on similarly structured businesses. Changes to financial information may be completed during the revision process and will be subject to the processes detailed below.

Included with all business grant writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt.

Please review our general terms of service for additional information.

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Foundation Grants

Our grant writers strive to prepare the most effective proposal for your organization at an affordable price. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what projects are most likely to get funded, your proposal is ultimately a compilation of your organization’s approved processes and methods and thus the writer cannot facilitate your organization’s program development. Organizational budgeting is a responsibility of your board of directors, and thus we will require that a sustainable budget be provided. Please keep in mind that the success of the proposal will be a direct result of the quality of information provided to our writers.

Included with all grant writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time, and in writing. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and may be subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. Post0draft revisions are to be made on the word document that your production representative sends to you to review.

If you have selected funder research as part of your grant writing services, we guarantee that your organization’s proposed projects will be within the funding guidelines of the funders, with which you are provided, both by program type and geographical location. As fundable projects are selected at the discretion of each foundation’s selection committee, we cannot in any way guarantee funding from any particular funding agency. If the funder no longer supports programs in your geographic area, or your targeted demographic, we require that you provide us a letter from the foundation with the denial. Your representative will then replace that with another founder.

Getting a grant funded quickly may be more wishful than reality.

Please review our general terms of service for additional information.

 

 

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Government Grants

The government grants process is two-stage. Organizations interested in pursuing government grant funding must first make payment for a 2 hour Government Grant Review. During these 2 hours, the grant writer will review all guidelines of the specific program under which the organization seeks funding. A cost proposal will be provided to the client, which will indicate the eligibility requirements, the items to be completed by BizCentral USA, and the items that will be the responsibility of the Client. A quote will also be provided to the Client indicating the estimated number of hours required to complete the project and the cost associated therewith. For Clients who move forward with the writing of the government grant proposal, the costs associated with the government grant review will be deducted from the total project cost indicated in the price quote.

Our grant writers strive to prepare the most effective proposal for your organization. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what projects are most likely to get funded, your proposal is ultimately a compilation of your organization’s approved processes and methods and thus the writer cannot facilitate your organization’s program development. Organizational budgeting is a responsibility of your board of directors, and thus we will require that a sustainable budget be provided. Please keep in mind that the success of the proposal will be a direct result of the quality of information provide to our writers.

Included with all grant writing services is one revision opportunity, subject to the following revision schedule:  post-draft revisions are due in writing no later than seven (7) days after the initial draft had been completed and emailed to you for review.  Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50 and hour, paid in advance.  Post-draft revisions are normally completed 2-5 business days after receipt.

Payment plans on government grants are subject to the following terms for installment plans:   an initial payment is required in order to initiate services; a complete payment is required upon order completion or within 30 days, whichever may come sooner.  If you have selected a pay plan option, please be advised that release of the completed package is subject to fulfillment of this obligation.

If you have selected a pay plan option on your grant writing services, please be advised that release of the completed application and/or submission of any online applications will be subject to fulfillment of this obligation.

Please review our general terms of service for additional information.

 

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Graphic Design & Branding

Branding your company involves the entire process of creating a unique name and image for your products or services in the consumer’s mind. We can help accomplish this through custom graphic design work and marketing campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.

BizCentral offers a variety of graphic design solutions at very competitive pricing. All businesses are different with different needs, budgets, requests, competition, markets and goals, etc. Therefore, it is not always possible to have a flat rate or one-size-fits-all pricing model. Most of our pricing is based on a 2-4 hour service and we reserve the right to reprice any initial quote once we have had our initial consultation and reviewed your needs. All quotes are for labor only.  

Graphic designs are subjective and thus very difficult to guarantee total satisfaction. To minimize any dissatisfaction, it is critical that the client provide input on preferred colors, symbols, fonts, characters or special designs. We will then develop a draft and provide it to the client for feedback. Once we have the clients feedback, we can fine tune it to meet the expectation. If upon 3 attempts we have not reached satisfaction, we reserve the right to continue or offer a partial refund.

Included with all logo design services are two proof samples per order, from which you may select one proof and one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proof are due in writing no later than three (3) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after five (5) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50 an hour, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you via email in PNG (Portable Network Graphics) and JPEG (Joint Photographic Expert Group), and PDF (Portable Document Format).

Printing is not included for any of our design services.

Please review our general terms of service for additional information.

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Logos

Our graphic designers strive to provide you with a customized layout of text and graphics into a logo design at an affordable price that will meet your business or organization’s branding needs; however in order to do so we require that you provide quality, comprehensive instructions as to the desired components of this design. Logo design services are limited to the creation of two proof samples per order, from which you may select one proof and one revision opportunity. Additional proof samples and revisions requested will be priced at $50/hour. Changes to your selected proof will be completed during the revision process and will be subject to the processes detailed below.

Logo designs are subjective and thus very difficult to guarantee total satisfaction. To minimize any dissatisfaction, it is critical that the client provide input on preferred colors, symbols, fonts, characters or special designs. We will then develop a draft and provide it to the client for feedback. Requested revisions to your chosen proof are always due in writing no later than three (3) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after this five (5) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50/hr, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you via email in PDF format and/or any other format specified in the package purchased by client.

Printing is not included for any of our design services.

Please review our general terms of service for additional information.

 

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Marketing Solutions

BizCentral offers a variety of marketing solutions at very competitive pricing. All businesses are different with different needs, budgets, requests, competition, markets and goals, etc. Therefore, it is not always possible to have a flat rate or one-size-fits-all pricing model. Most of our pricing are based on a 2-4 hour service and we reserve the right to reprice any initial quote once we have had our initial consultation and reviewed your needs.

Marketing is also very difficult to measure success and is generally understood that best results come over a period of time. Therefore we cannot guarantee any type of success or results from the implemented strategies. Marketing is essential in generating awareness of your company and services. BizCentral offers a wide variety of small business marketing strategies that can be implemented through traditional print media along with internet marketing. Our experts will custom-tailor a marketing plan based on your budget and goals.

For service specific marketing services terms please refer to the solutions listed below. Please review our general terms of service for additional information.

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Blog Implementation

Our blog implementation service includes the installation of a company or organizational blog with database connectivity. The blog is a way for you to record information on your day to day business happenings with an opportunity for people to leave comments and feedback as well as to subscribe to your blog. We do not create, write or maintain the content in your company or organization’s blog.

Initially we do not add any functions, plug-ins, widgets or further customization for the basic blog implementation and training. If you would like for us to customize your blog, such as video, music, widgets, RSS, social media functionality and more, there will be an additional hourly cost of $50/per hour.

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Link Exchange

Our link exchange service consists of 3 set-up options: 10, 20 or 30. Depending on the package purchased, there will be a number of reciprocal links added onto your website. We do not place these links on the main page of your site; they will be located on a separate page with a link on the footer of your website that leads to the webpage where they are located. The links that are placed on your website will have a relation to what your services are as an organization or business.

In order to complete this service, there is specific website information needed from you. You must provide your current web hosting information and login in order for us to add the links to the site and you must select related categories that you would like your website to appear in. We will not use this information for any other purpose.

Due to the ongoing maintenance nature of search engine optimization (SEO), we do not guarantee automatic placement or an increase in SEO results. In order to receive accelerated results, it is suggested that links are continually exchanged/added on a monthly bases. If you have purchased the link exchange monthly program, every month an additional 10, 20 or 30 links will be added as part of the services order.

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Directory Submission

Our directory submission service consists of 3 set-up options: 25, 50 or 100. Depending on the packages purchased, your company or organization’s website will be submitted into a number of directories manually and placed in categories that relate to your company or organization. Many of the directories require that reciprocal links be added to your website in order to be included in their directory.

In order to begin the directory submission service, there is specific website information that must be provided by you. You must provide your company or organization’s domain name, hosting information, and a list of categories that relates to your company or organization. We will not use any information provided by you for any other purpose than completing the directory submission service.

Due to the ongoing maintenance nature of search engine optimization (SEO), we do not guarantee automatic placement or increase in SEO results.

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General Search Engine Optimization Services

BizCentral has no control over the policies of search engines or directories with respect to the type of sites and/or content that they accept now or in the future. Your website may be excluded from any search engine or directory at any time at the sole discretion of the search engine or directory entity.

Search engine optimization services may take as little as 2 months or as long as one year (in some cases longer) to show any significant results. Search engine optimization is a strategy that involves constant updating and involvement with any given website, therefore we make no guarantee of any increase in page rank, organic placement or any specific results in any specific time-frame.

BizCentral USA does not guarantee improvement in your sales or relevant website traffic. Such will still depend on the demand for your company or organization’s product or service, design and layout of the site, and many other factors beyond the control of BizCentral USA.

Search Engine Optimization services are provided on a best-efforts basis due to the dynamic and unpredictable nature of the World Wide Web. In no event shall BizCentral USA be held liable for any consequential, indirect, incidental, punitive, or special damages including, without limitation, damages for loss of business profits, business interruption, or loss of business information arising out of this service.

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Article Writing

Our article writing service includes a 750 word maximum article. Should you want an article that exceeds this length, additional fees will apply. Your article will be created based on the information that you provide in the “Article Writing Questionnaire.” The questionnaire will require that you tell us the subject you wish the article to be written about and if you have a specific story you wish we write about. Specific information that you wish to be included in your article, such as website URL’s, specific keywords and information, must be submitted in the “Article Writing Questionnaire.” Your article will be developed based on the guidance given by you in combination with the writer’s research. You take full responsibility for the information in article that is provided on your behalf or lack of information as well as the accuracy of that information. Your service days will not begin until you provide all the information deemed necessary to complete your article.

Once the initial information gathering is complete, an article draft will be created and sent to you for review and input. Please review it carefully, respond to any questions asked as thorough as possible, and return it by email with corrections/changes you would like. Please make any revisions on the word document that you were provided with to review. It may be necessary to go over the draft while talking over the phone. While every measure will be taken to provide you with your ideal article, this is not an opportunity to completely rewrite it. Once any corrections or factual changes have been received, a final draft of the article will be created and sent by email to you. Review the final copy and send your approval via email.  Once this approval email is received, you will receive two final electronic versions of the article by email.

If Submitting Your Article Through BizCentral USA:

If you have purchased the submission with your article, you must provide us with an author pen name to use as the author of the article along with a short “About the Author” paragraph. This will be submitted through the online questionnaire. Once the final version of your article is approved it will be submitted to the top 15 article directories on the web.

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Press Releases

Our writers strive to prepare the most effective press releases for your company or organization. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. Our press release writing service includes a 400 word maximum press release. Should you want a release that exceeds this length, additional fees will apply. Your press release will be created from the information that you supply in the “Press Release Questionnaire”. If needed, we may set up a time for a phone interview as part of the information gathering process, should inadequate information be provided in the questionnaire. While we may advise you on what information may be considered “more news-worthy,” you take full responsibility for the information in the release, or lack of information as well as the accuracy of that information. Your service days will not begin until you provide all the information deemed necessary to complete your press release.

Once the initial information gathering is complete, a draft press release will be created and sent to you for review and input. Please review it carefully, respond to any questions asked as thorough as possible, and return it by email with corrections you would like. It may be necessary to go over the draft while talking over the phone. While every measure will be taken to provide you with your ideal press release, this is not an opportunity to completely rewrite it. Once any corrections or factual changes have been received, a final draft of the release will be created and sent by email to you. Review the final copy and send your approval via email.  Once this approval email is received, you will receive two electronic versions of the press release by email.

If Distributing Your Release Through BizCentral USA:

We offer two levels of distribution, Targeted and Limited. Once a final version is approved, it will be distributed on the date you specify, through the distribution level you purchased. If there is a specific date you would like your press release distributed on, please be clear when you order your release about the date you want it sent. If no date is specified, the press release will be distributed within 2-5 days of the final draft approval.

Due to the nature of a press release and the ever-changing interests of the media/press, in no way do we guarantee the publishing of your press release in any print editorial content, broadcast media, or any online publication. Publishing of your release is determined by the journalists and editors of those publications, not by BizCentral USA. However, your release will appear in online news portals at minimum.

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Travel Cards

Our representatives strive to prepare the most effective fund development documents for your organization at an affordable price. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on various processes and techniques generally used within the nonprofit sector to attract funding, our services do not include any direct solicitation on your behalf.

 

Our fundraising services shall include a 15 minute consultation and the development of various tools and resources to be utilized by the Client in their organization’s fundraising program. Such resources may include step by step instructions, a print ready file of a themed flyer, fundraising volunteer tips, and other promotional collateral as selected in the Client’s specific order.

 

*Travel Cards are available at an additional cost. Additional revisions may be subject to an hourly charge of $50 an hour, paid in advance.

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Social Networking

Our Social Networking Setup and Training service consists of 3 set-up options: 3, 6 or 9. Depending on the package purchased, we will set up a number of social networking and/or bookmarking accounts for your company or organization. Setup of these accounts consists of inserting basic information about your company or organization into a number of social networking profiles. Your accounts/profiles will be created from the information that you supply in the “Social Networking Questionnaire”.   If needed, we may set up a time for a phone interview as part of the information gathering process, should inadequate information be provided in the questionnaire. You take full responsibility for the information on your social networking and/or bookmarking accounts, or lack of information as well as the accuracy of that information. Your service days will not begin until you provide all the information deemed necessary to complete your networks.

Once all necessary information is gathered we will set up the number of social networking profiles that you have purchased. While we will add all of the information provided by you, we will not fully customize your profiles; rather we will show you how to customize them yourself during the training session. Our service will specifically “setup” your accounts; we will not maintain or interact on them once the initial setup is complete.

Your training session will take place after all accounts are setup. Training typically requires a minimum of 1 hour to a maximum of 2.5 hours, depending on the package purchased. You must have a computer and phone available for training, as it will take place online through the GoToMeeting screen sharing service. We will not be held responsible for any problems to your computer that may have been caused by downloading/launching the GoToMeeting service. Instructions on how to login in to the service will be sent to you by email prior to the training session. During the training session you will have the ability to ask any questions regarding the use of your social networking sites.

Once training is complete, you will be sent a follow-up package by email within 1 business day. This package will contain a list of the sites your company or organization has been setup with, a list of your login credentials, and a brief tips/guide to the sites you have been setup on.

 

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Email Newsletter

Our Email Newsletter Service consists of the design and creation of an email newsletter for your company or organization. Your email newsletter content will be created from the information that you supply in the “Email Newsletter Questionnaire”. If needed, we may set up a time for a phone interview as part of the information gathering process, should inadequate information be provided in the questionnaire. We encourage you to be as thorough as possible in describing the angle, focus, desired content, special events, specific urls or any other information you would like included in the email newsletter. You take full responsibility for the information in the email newsletter, or lack of information as well as the accuracy of that information.

You can provide images to be added to the email newsletter. These images must be emailed to your marketing consultant once you complete the “Email Newsletter Questionnaire.” If you do not have any images, but would like to instill some in your email newsletter, we can provide assistance using https://stock.adobe.com.

There will be a $5 fee for any picture, and $25 fee for any video chosen from https://stock.adobe.com to cover your company’s right to use a particular picture. We are not liable for any pictures provided to us by your company or organization under copyright infringement.

Your service days will not begin until you provide all the information deemed necessary to complete your email newsletter.

Once the initial information gathering is complete, a draft email newsletter will be created and sent to you for review and input.  Please review it carefully, respond to any questions asked as thorough as possible, and return any corrections, comments or changes by email to your marketing consultant. Please check all hyperlinks in the email newsletter for connectivity and landing accuracy. It may be necessary to go over the test email while talking by phone. While every measure will be taken to provide you with your ideal email newsletter, this is not an opportunity to completely overhaul the design or angle of the email newsletter. Once any corrections or factual changes have been received, a final test of the email newsletter will be created and sent by email to you. Review the final test email and once approved, you should send an email stating your email newsletter has been approved. Once this approval email is received, you will receive a final mail-able version of your email newsletter.

If Purchased Our E-Distribution:

If you purchased our E-Distribution service you must provide us with your email contact list in excel format. This must be emailed to your marketing consultant and cannot exceed 1000 contacts. If you wish to send your email newsletter to more than 1000 contacts, additional fee will apply. The email addresses provided by you will never be sold or given out to anyone, nor will they be used by BizCentral USA in any way. We will only send out emails to opt-in lists. (For example: An opt-in can occur either via a sign-up form on a website, at a point-of-sale sign-up form, or on a physical sign-up sheet). We do not sell nor do we allow the use of purchased lists. Our terms are designed to encourage better service and compliance with anti-spam regulations. BizCentral USA will not send out any forms of email that contain pornography, hate-speech, and illegal products or services. Your email newsletter, whether text or HTML, will contain a mandatory unsubscribe/opt-out link at the bottom of the message. This unsubscribe link cannot be removed.

You must specify the date that you want your email newsletter to be distributed. On the specified date your email newsletter will be emailed to the contact list provided by you. Within 5-7 business days you will receive an open/click-through report on the details of your email newsletter distribution. You will also receive a list of contacts that have selected to unsubscribe from your contact list.

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501(c)(3) Tax Exempt Services

Our 501(c) federal tax exemption services come with a guarantee that your organization will receive a positive determination of exemption under the section for which your organization has applied. However, this guarantee requires that all application information, excluding board bios, submitted to the IRS be prepared or reviewed by our office. In order to assure that your application will be successfully processed, we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your application that would lead to your organization’s ineligibility for exemption under section 501 of the Internal Revenue Code.

Included with our standard 1023 and 1024 preparation services is follow up support throughout the application process. Should you receive any requests for information from the IRS, we will assist in preparing appropriate responses. As part of the terms of the exemption guarantee, we require that any and all communication with the IRS be reviewed by our office prior to submission. Should you make any modifications to the application prior to submission or undertake any communication with the IRS without prior review by one of our 501 representatives, we reserve the right to void such guarantee or charge additional fees to correct this and provide additional service hours.

For clients selecting the 501-EZ application service, be advised that the IRS will select a random sample of applications and require the applicant to provide additional information. Assistance with preparation of additional information requested by the IRS from 1023-EZ filers will be subject to additional charges for applicants choosing the 1023-EZ application.

As government agencies frequently update their forms and processes, it is important that state and federal documents be filed by the Client in a timely fashion after their completion. If you have not filed a document within 90 days of its preparation, please contact our office to determine what updates and/or revisions may be necessary prior to filing.

Please keep in mind that your account must be paid in full prior to release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be mailed to your shipping address on record with detailed instructions for filing. The fee charged by our company for 501 services includes only preparation of the documents selected, and therefore all state and IRS fees are the responsibility of the client. Also, any program research, special narrative request or consultation may be provided at an extra charge.

Please review our general terms of service for additional information.

 

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Strategic Plan

Our strategic plan writers strive to prepare the most effective plan for your organization. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for organizational success, your strategic plan is ultimately a compilation of your organization’s approved processes and methods and thus the writer cannot facilitate your organization’s strategic management. Please keep in mind that the success of the plan will be a direct result of the quality of information provided to our writers.

Included with all strategic planning services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than five (5) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this five (5) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt.

If you have selected mandate research as part of your strategic plan writing services, we will include research of regulations required by state and federal statutes. In addition, we will provide mandates in accordance with charitable organization registration and/or solicitation regulations, if applicable.

Payment plan on strategic plans are outlined in the general terms for installment plans: and initial payment is required in order to initiate services; a complete payment is required upon order completion or within 30 days, whichever is sooner.  If you have selected a pay plan option on your strategic plan writing services, please be advised that release of the completed application and/or submission of any online applications will be subject to fulfillment of this obligation.

Please review our general terms of service for additional information.

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Fundraising Services

Our representatives strive to prepare the most effective fund development documents for your organization at an affordable price. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on various processes and techniques generally used within the nonprofit sector to attract funding, our services do not include any direct solicitation on your behalf, or advice and consultation relative to any specific fundraising action or event.

Our fundraising services shall include the development of various tools and resources to be utilized by the Client in their organization’s fundraising program. Such resources may include the drafting of texts for donation solicitation by telephone and direct mail, development of an annual fundraising calendar, drafting of text for email blasts, website content, donor acknowledgements, and other promotional collateral as selected in the Client’s specific order.

Included with all fundraising service packages is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and may be subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt.

Please review our general terms of service for additional information.

 

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990 Tax Preparation

Our low pricing for Form 990 preparation services primarily applies to organizations that provide electronic files and annual financial statements. Additional charges for standard bookkeeping shall be required to reconcile data, prepare financial statements, etc. for organizations that have not yet compiled their year’s finances. All additional charges will be submitted to client for approval prior to the work being conducted. Client agrees to pay BizCentral within 30 days for services rendered, and release of completed documents is dependent on payment being made in full.

It is the sole responsibility of the Client to provide the appropriate, accurate information to us. Should information submitted in questionnaires or financial statements not be current and correct it could result in documents being prepared incorrectly, and at no responsibility of us. It is important for all information to be accurate and legible in order to provide you with high quality of service. We will not audit or verify the information that you provide to us. If an amount appears unusual, we will call it to your attention. However, we are not responsible for the detection of errors, irregularities, theft, fraud, or illegal acts. We do not provide legal services.

In order to ensure that the Form 990 is prepared and delivered to the client in a timely fashion, all required information must be received by BizCentral USA at least 15 business days prior to the date on which the return is due to the Internal Revenue Service. If information is not submitted at least 15 business days before the IRS due date, it is the responsibility of the Client to file the appropriate extension form with the IRS to avoid any potential penalties for late filing.

It is essential that the Client carries out a full review of their prepared Form 990 following the provision of our preparation services. Clients must review all work completed by us within 7 days of it being sent to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect information will be accepted by BizCentral.

BizCentral USA employees will not discuss the contents of any 990 return directly with the Internal Revenue Service.

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Board Governance Services

Our board governance solutions strive to prepare the most effective polices and governance plans for your organization. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for organizational success, your governance plan is ultimately a formal compilation of your organization’s approved processes and methods. These documents will assist in creating awareness of policies, managing employees, and maintaining compliance. We strive to prepare the most effective documents and tools for your organization at an affordable price; however in order to do so we require that you provide accurate information about your company’s vision on policies and procedures so we can develop a comprehensive product.

Included with the preparation of all board governance policies is one revision opportunity. We require that all requested revisions be submitted at one time, in writing, and within 7 days of receipt of the proposal draft. If revision request is not received within 7 days, we will assume that the draft is acceptable and will move forward with service completion. Any further revisions will be billed at the standard rate of $75 per hour.

Payment plans on board governance are as outlined in the general terms for installment plans: an initial payment of the order total is required in order to initiate services; a complete payment is required upon order completion or within 30 days, whichever may come sooner. Release of the completed package is subject to fulfillment of this obligation. Please review our general terms of service for additional information.

Please note that we are not attorneys, and therefore any questions regarding employee labor laws must be directed to legal counsel.

Please review our general terms of service for additional information.

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Charitable Organization Registration Services

Our Charitable Organization Registration Services are offered nationwide and will require information on your programs and administration, as well as financial data. In order to assure that your application will be successfully processed, we reserve the right to advise you against any potential pitfalls within your application.

Included with our services is follow up support throughout the application process. Should you receive any requests for information from the state, we will assist in preparing appropriate responses. As part of the terms of the follow-up service, we require that any and all communication with the state be reviewed by our office prior to submission. Should you make any modifications to the application prior to submission or undertake any communication with the state without prior review by one of our representatives, we reserve the right to void follow-up services or charge additional fees to correct this and provide additional service hours.

Please keep in mind that your account must be paid in full prior to release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be mailed to your shipping address on record with detailed instructions for filing. The fee charged by our company for services includes only preparation of the documents selected, and therefore all state fees are the responsibility of the Client. The filing fee and types of form submitted will vary and is dependent upon the state requirements. Some state will allow the charity registration to be filed at any time. Other states will require that you have your 501c3 approval from the IRS before submission. Keep in mind, that each state has its own renewal process to remain in good standing with the state. Also, any research or special request may be provided at an extra charge.

Please review our general terms of service for additional information.

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Corporate Sponsorship

Our writers strive to prepare the most effective corporate sponsorship proposals and letters of request for your organization at an affordable price. However, in order to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what projects are most likely to get funded, your corporate sponsorship proposal is ultimately a compilation of your organization’s approved programming and development initiatives, and thus the writer cannot facilitate your organization’s program development.

Please keep in mind that the success of the proposal will be a direct result of the quality of information provided to our writers. In addition to information on your organization’s programs and history, in order to create the most visually appealing document, we also request that you provide an electronic copy of your corporate logo and any other photographs which you wish to have included in the corporate sponsorship proposal. A limited number of stock images may be available for use in your proposal if custom images are not available.

Included with all corporate sponsorship services is one revision opportunity with content writing and graphic design, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (3) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (3) day period will be completed only after the remaining balance on the order has been paid in full, and may be subject to an hourly charge of $50 an hour, paid in advance. Post-draft revisions are normally completed 2 business days after receipt.

Research of potential funding agencies or sponsors is not included as part of your corporate sponsorship services. However we may be able to offer such research at an additional fee. As fundable projects are selected at the discretion of each funder, we cannot in any way guarantee funding from any particular funding agency or sponsor.

Please review our general terms of service for additional information.

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Website Development

Our web developers strive to prepare the best website for your company or organization in a timely manner. However, in order to do so, we require that you provide quality information (text, pictures, logo and design choice) to be included therein.  

Our work starts when all content has been received, additional content will not be accepted after work has begun. Website completion is approximately 10-15 business days after content has been provided.  We strongly recommend the website maintenance option for all website packages, in-which we provide 30 min or 1 hour of updates each month depending on the option selected. This will also ensure we maintain a copy of your website and assist with any virus, hacking attempts and plug-in updates.   Our goal is to have the website completed and hosted in the first month, all future updates will occur in the normal maintenance cycle.

Basic website can help you achieve a web presence quickly but will lack many features, and, in most cases, you will want to add additional content in the near future. This site does not include custom features such as social networking, videos, or blog. Our Basic website consists of 4 pages, 2 images, and one revision.

Value website consists 6 pages, 5 images, blog setup, 1 social media setup, newsletter sign up, content review, and two revisions.

Should you want additional pages or features added to your website additional fees will apply. Hosting and domain name are not included in your order for a website, but can be provided for you for an additional charge.

Your website content is only as good as the information you provide to us. All text used on the website will be provided by the Client in electronic format. We are in no way responsible for its accuracy, copyright status, spelling or grammar. Creation and writing of the content is not included in the purchase of a website. However we do offer writing services for you to use at your convenience for an additional fee of $99.

If you have a large number of images, we recommend using a photo gallery ($99) to display these professionally. A large number of images without a gallery may incur an additional fee. If you do not have any images, but would like to add some on your website, we recommend using https://stock.adobe.com.

Depending on the package you’ve purchased we will purchase the pictures you have chosen from https://stock.adobe.com/  Basic Website 2 Licensed Pictures will be purchased, Value website 5 Licensed pictures will be purchased. Purchasing professional photos cover your company’s right to use a particular picture. We are not liable for any pictures provided to us by your company or organization under copyright infringement.

Your purchase of a website allows for up to two revisions of text, image, and color changes to the structured website depending on the package purchased. Please review pricing PDF with specific features and packages).   Post-draft revisions, the first draft revision request are due in writing no later than seven (5) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time. Post-draft revisions are normally completed 2-5 business days after receipt.

If you are not pleased with the theme (layout) you selected and would like to change it to a different design after we have prepared the first draft, we will allow to change to another layout and count as a revision. For any additional design changes there will be a fee of $149 to change the site layout.  

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Website Packages

Our websites packages vary by business sector and features, for the most current pricing and features please contact our sales department.  Each website package has a specific number of pages, features and revisions included, any extra options will incur in an additional fee.  Clients who already have a website and just want modifications or to add new content, or features will be charged by the hour. The extent of your service depends on the features, customization, and information provided by the client.  Website modifications do not follow our standard  turnaround time. An estimated date of completion will be given once the initial information gathering interview has taken place.

Hosting, domain name, and maintenance are not included in your order for a standard website, but can be set up for you for an additional charge. You can provide images to have added to the website. If you do not have any images, but would like to add some on your website, we can provide assistance using https://stock.adobe.com/.  We are not liable for any pictures provided to us by your company or organization under copyright infringement.

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Hosting

There will be a $69.00 set-up fee for website hosting. This fee will be waived if using our hosting store. Our store offers 3 separate packages.  Each package allows you to have access to your own account portal.  This portal provides you with managing hosting payment information as well as having the freedom of setting up and managing your own email plans. Our store also provides 24/7 customer support for hosting and email issues which can be reached at (480) 624-2500.  Regardless of the plan selected, you have the ability of paying in small monthly installments starting at $6.99 per month or in one lump sum. Please view available packages below.

Economy

From $6.99 /month

  • 1 Website
  • 100 GB Space
  • Unlimited Bandwidth
  • 100 Email Accounts2
  • 10 MySQL Databases (1 GB ea.)

 

Deluxe

From $8.99 /month     

  • Unlimited Websites∞
  • Unlimited Space+
  • Unlimited Bandwidth
  • 500 Email Accounts2
  • 25 MySQL Databases (1 GB ea.)

 

Ultimate

From $14.99 /month 

  • Unlimited Websites∞
  • Unlimited Space+
  • Unlimited Bandwidth
  • 1000 Email Accounts2
  • Unlimited MySQL Databases (1 GB ea.)
  • 2X Processing Power & Memory (available for Linux/cPanel only)
  • FREE ††   Premium DNS, SSL Certificate with Fixed IP address

 

Phase one of all web orders must be completed within 30 days. This includes selecting a preferred layout and providing us with content and pictures. Once this is received our developer will start the project and will have it available for viewing and revisions within a few weeks. After the required revisions per web package have been made, the site will go live. In the second month the maintenance program begins if you purchased the web maintenance program.

Maintenance

Our maintenance plan includes up to one hour of edits or additions depending on the plan you purchased. If additional time is required, we can quote you by the hour as needed. It is mandatory that ALL maintenance requests be submitted through our support forum at support.bizcentralusa.com.  In order for us to provide you with optimum customer care we can no longer accept requests via phone.  Once your request has been submitted you will receive a confirmation and we will update your website within 2-3 business days. Please make sure you plan accordingly so we can help you in a timely manner.  Our support forum only allows one photo at a time; so if you have multiple photos to send, please send directly to [email protected].  Please try to submit one checklist each month to help prevent any mishaps.  Please view available packages below:

 

Half Hour Web Maintenance Plan

  • Up to 30 minutes of updates for your website per month.

 

One Hour Web Maintenance Plan

  • Up to 60 minutes of updates for your website per month.

 

Back to Product Terms

 

Website User Agreement

Please read the terms of use agreement and privacy policy before using this site or purchasing any services. By using our site, you agree to comply with and be bound by the following terms of use. If you do not agree to these terms, you should not use this site. The term, “us” or “our” or “one of our affiliated websites” refers to BizCentral USA Inc., the legal name of the owner of this website. The term “you” or “your” refers to the user or viewer of our website.  These terms apply to all website packages; however the Value, Marketing and E-commerce website packages include additional pages, features and revisions. For specifics please contact our sales consultant.

Please review our general terms of service for additional information.

Acceptance of Agreement

You agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

1. Copyright

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the site, except as allowed by Section 5 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.

2. Copyrights and Copyright Agents

We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact our Copyright Agent for Notice of claims of copyright infringement by directing an email to the Copyright Agent.

3. Limited License; Permitted Uses

You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the Site strictly in accordance with this Agreement; (b) to use the Site solely for internal, personal, non-commercial purposes; and (c) to print out discrete information from the Site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein. No printout or electronic version of any part of the Site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

4. Restrictions and Prohibitions on Use

Your license for access and use of the Site and any information, materials or documents (collectively defined as “Content and Materials”) therein are subject to the following restrictions and prohibitions on use: You may not (a)copy, print (except for the express limited purpose permitted by Section 4 above), republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the Site or any Content and Materials retrieved from it; (b) use the Site or any materials obtained from the Site to develop, as a component of, any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism; (c) create compilations or derivative works of any Content and Materials from the Site; (d) use any Content and Materials from the Site in any manner that may infringe any copyright, intellectual property right, proprietary right, or property right of us or any third parties; (e) remove, change or obscure any copyright notice or other proprietary notice or terms of use contained in the Site; (f) make any portion of the Site available through any time-sharing system, service bureau, the Internet or any other technology now existing or developed in the future; (g) remove, decompile, disassemble or reverse engineer any Site software or use any network monitoring or discovery software to determine the Site architecture; (h) use any automatic or manual process to harvest information from the Site; (i) use the Site for the purpose of gathering information for or transmitting (1) unsolicited commercial email; (2) email that makes use of headers, invalid or nonexistent domain names, or other means of deceptive addressing; and (3) unsolicited telephone calls or facsimile transmissions; (j) use the Site in a manner that violates any state or federal law regulating email, facsimile transmissions or telephone solicitations; and (k) export or re-export the Site or any portion thereof, or any software available on or through the Site, in violation of the export control laws or regulations of the United States.

5. Forms, Agreements & Documents

We may make available through the Site or through other Web sites sample and actual forms, checklists, business documents and legal documents (collectively, “Documents”). All Documents are provided on a non-exclusive license basis only for your personal one-time use for non-commercial purposes, without any right to re-license, sub-license, distribute, assign or transfer such license. Documents are provided for a charge and without any representations or warranties, express or implied, as to their suitability, legal effect, completeness, current, accuracy, and/or appropriateness. THE DOCUMENTS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH “ALL FAULTS.” AND WE AND ANY PROVIDER OF THE DOCUMENTS DISCLAIM ANY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The Documents may be inappropriate for your particular circumstances. Furthermore, state laws may require different or additional provisions to ensure the desired result. You should consult with legal counsel to determine the appropriate legal or business documents necessary for your particular transactions, as the Documents are only samples and may not be applicable to a particular situation. Some Documents are public domain forms or available from public records.

6. No Legal Advice or Attorney-Client Relationship

Information contained on or made available through the Site is not intended to and does not constitute legal advice, recommendations, mediation or counseling under any circumstance and no attorney-client relationship is formed. We do not warrant or guarantee the accuracy, completeness, adequacy or currency of the information contained in or linked to the Site. Your use of information on the Site or materials linked to the Site is entirely at your own risk. We are not a law firm and the Site is not a lawyer referral service.

7. Linking to our Site

You may provide links to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the Site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the Site immediately upon request by us.

8. Links to other Web Sites

The Site contains links to other Websites. We are not responsible for the content, accuracy or opinions express in such Websites, and such Websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Website on our Site does not imply approval or endorsement of the linked Website by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

9. Advertisers

The Site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site is accurate and complies with applicable laws. We are not responsible for the illegality or any error, inaccuracy or problem in the advertiser’s or sponsor’s materials.

10. Third Party Content

Third party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content on the Site. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief.

11. Third-Party Merchant Policies & Services

All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on any Merchant sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

We may allow access to or advertise certain third-party product or service providers (“Merchants”) from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, and MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

12. Indemnification

You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product and service providers, and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Site.

13. Nontransferable

Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.

14. Disclaimer

THE INFORMATION, CONTENT AND DOCUMENTS FROM OR THROUGH THE SITE ARE PROVIDED “AS-IS”, “AS AVAILABLE”, WITH “ALL FAULTS”, AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE, EXCEPT AS PROVIDED IN SECTION 17(b). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, DOCUMENTS AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED.

15. Limitation of Liability

We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from: any errors in or omissions from the Site or any services or products obtainable; the unavailability or interruption of the Site or any features thereof; your use of the Site; the content contained on the Site; any delay or failure in performance beyond the control of a Covered Party.

THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $100 AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.

16. Privacy Policy

Our Privacy Policy, as it may change from time to time, is a part of this Agreement. You must regularly review this Privacy Policy.

17. Payments

You represent and warrant that if you are purchasing something from us or from Merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

18. Miscellaneous

This Agreement shall be treated as though it were executed and performed in Orlando, Florida, and shall be governed by and construed in accordance with the laws of the State of Florida (without regard to conflict of law principles). Any cause of action by you with respect to the Site (and/or any information, Documents, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 16 and Section 17. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in interpreting this Agreement. This Agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale or merger. If any provision of this agreement is held illegal, invalid or unenforceable for any reason, that provision shall be enforced to the maximum extent permissible, and the other provisions of this Agreement shall remain in full force and effect. If any provision of this Agreement is held illegal, invalid or unenforceable, it shall be replaced, to the extent possible, with a legal, valid, and unenforceable provision that is similar in tenor to the illegal, invalid, or unenforceable provision as is legally possible. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement. The title, headings and captions of this Agreement are provided for convenience only and shall have no effect on the construction of the terms of this agreement.

19. Arbitration

Any legal controversy or legal claim arising out of or relating to this Agreement or our services, excluding legal action taken by us relating to Site operations and/or intellectual property, shall be settled solely by confidential binding arbitration in accordance with the commercial arbitration rules applicable at the time the arbitration commences. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Orlando, Florida. Each party shall bear its own attorneys’ fees. Each party shall bear one-half of the arbitration fees and costs incurred.

20. Dispute Resolution:

In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 30 days, then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled only by the arbitration process administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules. The arbitration shall be conducted in the language in which the contract was written.

This agreement shall be governed by and interpreted in accordance with the laws of the State of Florida. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The United States Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this agreement.

In no event shall an award in an arbitration initiated under this clause exceed the value of the product or service provided under this agreement. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration. The award of the arbitrators shall be accompanied by a reasoned opinion.

Any arbitration decision will be final and in the event any other recourse is taken outside the arbitration process to damage the company’s (BizCentral USA) reputation. This will be considered malicious attempt of defamation of character in which our company reserves the right to file a civil suit in a Florida court for damages, legal fees and court cost.

Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration here-under without the prior written consent of both parties.

Revised Date 7-21-2017

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