Our production schedule is usually 10-15 business days after we receive all of the documentation needed. We can expedite the service at an additional fee. Our standard shipping option is USPS Priority Mail. However, you can upgrade to next day express mail at an additional fee. Our goal is to process all orders as quickly as possible. To accomplish this, we request a timely response to all of our information or documentation requests. If we receive no response to our document requests within 30 days of the order date, your application will be considered inactive. The order may be reactivated at a later date for an administrative fee of $50. A 3% surcharge will be added to the order total for payment with credit card. In a split payment plan, we will debit your account for the remaining balance upon completion of your service order, or in 30 days, whichever occur first. Subsequent payments on a payment plan order are automatically programmed into the merchant payment system. The credit card billing will appear as BizCentral USA for any purchase made within our network of websites.
BizCentral USA only bills our clients our fee to perform the services selected. All state and IRS filing fees are the sole responsibility of the client.
Accounts in excess of 30 days in delinquency will incur a $25 per month late fee. After 60 days without payments, your account may be sent to a collection agency and you are responsible to pay all handling, collection, or legal costs. Insufficient funds or credit card cancellation may result in an additional processing fee of $35, plus delay service order processing and ongoing support. Unresolved payments may be reported to credit reporting agencies.
When placing your order for our services you will be given access to templates and tools in our website to assist in processing your order. Therefore, all service orders are subject to a cancellation policy (see Cancellation Policy Section).
We value our customers and will work hard to earn your trust. It is our policy to treat our clients with respect and professionalism. We also value our employees who deserve the same respect and professionalism. All client communication is documented and we reserve the right to reassign an order to a different representative or terminate the agreement with uncooperative or abusive clients. In the event of this occurrence, we may terminate our agreement in accordance with the cancellation policy.
We are committed to providing our clients with fanatical customer service. Please send your comments, concerns, or feedback to: [email protected] or contact us at 407-857-9002. Our goal is satisfied customers!
For more information on specific services terms please click on the corresponding product & services terms below.