Our Services

Customer Enquiries

Our Services

Customer Enquiries

Our Team

The Faces Behind BizCentral


Efrain Rodriguez
Founder & CEO

Efrain is an armed forces veteran, having served in the US Army. With more than two decades of sales, marketing and management experience in the B2B and B2C industries, Efrain has developed a keen understanding of what it takes to succeed in the business world.


Felix Zapata
Director of Operations

Felix manages, directs and implements operations, strategies and objectives to ensure the achievement of the company’s goals. He closely monitors production teams for quality assurance and product-cycle adjustments. Ultimately ensuring everything is running smoothly and efficiently.


Ron Espinal
Business Consultant

Ronald assists clients in both the for-profit and nonprofit sectors. Ronald graduated from the University of South Florida with a bachelor’s in Political Science and brings a creative approach to the table, focusing on attention to detail and fanatical customer service.


Jeffrey McDade
Business Consultant

Jeff has extensive experience in consulting with for profit businesses, financial institutions and customer service. His passion has lead him to serve in the non-profit sector. His main focus is helping others and bringing light to their dreams.


Rick Fields
Business Consultant

Rick specializes in starting and funding nonprofit organizations. Rick studied Biology and Communications at Alvernia University and he is passionate about helping others make a difference. Prior to BizCentral, Rick has had a varied career, with experience in Operations, Account Management, and Sales.

Brenda Jimenez
Business Consultant

Brenda assists in educating nonprofit organizations with the tools and knowledge needed for success. Has a degree in business marketing and management. Prior to being a part of the team she specialized in financial consulting and has a passion for helping others.

Eugene Wilson
Business Consultant

Eugene specializes in starting and funding nonprofit organizations. Studied sales and marketing. He is passionate about helping others make a difference. Prior to Bizcentral Eugene has had a varied career with experience in sales and marketing.

Eric Thomas
Business Consultant

Eric (ET) possesses 15 + years of Faith/Ministry branding & Urban Initiatives consulting, working directly with Social Entrepreneurship Ventures, Non-Profits, & Churches/Ministries across the United States.

His life’s passion is aiding businesses and organizations in achieving their fullest potential in adding or creating new public value to their clients and communities.

Michael Houbrick
Business Consultant

Michael is a former Hollywood talent agent who helps celebrity clients and private companies create their own private or charitable foundation. He originally came to BizCentral as a customer, seeking help to form his own nonprofit, Operation Cheesy Medicine, which helps terminally ill people write their life story.


Melanie Swift
Senior Consultant

Melanie is experienced in all aspects of nonprofit administration and mission-focused management; including grant writing, resource development, volunteer recruitment, strategic planning, and IRS tax law compliance for both public and private nonprofit organizations.


Maria Caballero
Nonprofit Service Manager

Maria specializes in nonprofit startup and tax exemption acquisition. Prior to BizCentral she enjoyed a successful career in customer service management, having held various leadership positions within the retail and hospitality industries.


Leslie Hege
Service Consultant

Leslie administers the customer care process by assisting clients throughout the preparation and completion of their purchase. Prior to employment with BizCentral she worked for several years in various customer care positions in the retail and hospitality industries.

Amber Bigica
Service Consultant

Amber graduated from the University of Central Florida with a Bachelor’s degree in Criminal Justice. She now assists startup nonprofit organizations in achieving their tax-exempt status.

Roilan Vila
Service Consultant

Roilan specializes in both nonprofit start-up and accounting acquisition.  Prior to BizCentral he had a successful career in assisting churches and ministries in Cuba, Michigan and Florida. He studied Theology at Andrews University and Accounting at Valencia College.   He hopes to contribute his knowledge to nonprofit organizations.


Hector Guadalupe
Service Consultant

Hector specializes in business plan writing and preparing minority business certification applications. He graduated from the University of Central Florida with a Bachelors degree in Marketing and is currently working towards his Master of Business Administration.


Jennifer Nelson
Service Consultant

Jennifer’s specific area of expertise is business plan writing and market research. She has extensive experience in all areas of business, having worked with over 800 clients to date in both for-profit and nonprofit sectors.

Kristin Orr
Marketing Coordinator

Kristin maintains internal marketing of our social media, and PR, assists both nonprofit and small businesses with their marketing needs to maximize true potential. Graduated with a bachelors degree in marketing from the University of Central Florida.

Angel Noa
Web Developer

Angel is a graduate from the University of Central Florida. He earned a Bachelor’s degree in Web Design and now helps the company build and maintain their site, as well as the sites of numerous clients.


Marisol Cruz
Web Coordinator

Marisol assists new website clients and existing web maintenance clients with their website design and development in both non-profit and for-profit sectors. 


Ashley White
Customer Care

I studied pharmaceuticals and Computer Science, I also have a passion for dogs and work closely with Rescues as well as foster. Hope to be a programmer one day and start my own Dog rescue.


Krystal Hunter
Accounts Receivable

Krystal has 2 years experience in accounting and 15 years experience in customer service. She assists with payments, payment plans and finalization of orders.

Abigail Delia
Office Receptionist

Abigail assists in our reception by answering incoming calls and forwarding the calls to their respected owners. She conducts various administrative tasks in our front desk as well as provide superb customer service. She held many management positions in the telemarketing industry. She loves to help others and practices what she loves as a Minister/ Leader for the Rock Churches Worldwide here in Orlando, Fl.

Elizabeth Frantz

Service Consultant

Shaun is a graduate from the University of Central Florida with a Bachelor’s degree in Accounting. He specializes in helping startup organizations achieve their dreams of operating successful nonprofit organizations. Through his valuable insight and recommendations, customers can obtain their nonprofit tax exemption status.

Sara Robinson
Service Consultant