Our Services

Our Team

The Faces Behind BizCentral


Efrain Rodriguez
Founder & CEO

Efrain is an armed forces veteran, having served in the US Army. With more than two decades of sales, marketing and management experience in the B2B and B2C industries, Efrain has developed a keen understanding of what it takes to succeed in the business world.


Felix Zapata
Director of Operations

Felix manages, directs and implements operations, strategies and objectives to ensure the achievement of the company’s goals. He closely monitors production teams for quality assurance and product-cycle adjustments. Ultimately ensuring everything is running smoothly and efficiently.


Maria Caballero
Nonprofit Service Manager

Maria specializes in nonprofit startup and tax exemption acquisition. Prior to BizCentral she enjoyed a successful career in customer service management, having held various leadership positions within the retail and hospitality industries.


Bob Moffatt
Sales Consultant

Bob has assisted clients in both for-profit and nonprofit sectors. His heart is to help people so that they may be able to help others. Bob was previously the Director of a Christian Drug & Alcohol Nonprofit Foundation.


Ronald Espinal
Sales Consultant

Ronald assists clients in both the for-profit and nonprofit sectors. Ronald graduated from the University of South Florida with a bachelor’s in Political Science and brings a creative approach to the table, focusing on attention to detail and fanatical customer service.


Jeffrey McDade
Business Consultant

Jeff has extensive experience in consulting with for profit businesses, financial institutions and customer service. His passion has lead him to serve in the non-profit sector. His main focus is helping others and bringing light to their dreams.


Rick Fields
Business Consultant

Rick specializes in starting and funding nonprofit organizations. Rick studied Biology and Communications at Alvernia University and he is passionate about helping others make a difference. Prior to BizCentral, Rick has had a varied career, with experience in Operations, Account Management, and Sales.


Alex Rivera
Business Consultant


Melanie Swift
Senior Consultant

Melanie is experienced in all aspects of nonprofit administration and mission-focused management; including grant writing, resource development, volunteer recruitment, strategic planning, and IRS tax law compliance for both public and private nonprofit organizations.


Leslie Hege
Service Consultant

Leslie administers the customer care process by assisting clients throughout the preparation and completion of their purchase. Prior to employment with BizCentral she worked for several years in various customer care positions in the retail and hospitality industries.


Jarred McCovery
Service Consultant

Jarred has served as a consultant for diverse for-profit and nonprofit organizations. With experience in health equity, communications, and administration, Jarred has developed a multitude of skills for assisting organizations with compliance, branding and collaboration.


Jennifer Nelson
Service Consultant

Jennifer’s specific area of expertise is business plan writing and market research. She has extensive experience in all areas of business, having worked with over 800 clients to date in both for-profit and nonprofit sectors.


Hector Guadalupe
Service Consultant

Hector specializes in business plan writing and preparing minority business certification applications. He graduated from the University of Central Florida with a Bachelors degree in Marketing and is currently working towards his Master of Business Administration.


Marisol Cruz
Web Coordinator

Marisol has over 4 years of experience in sales and customer service. She assists new and existing clients in the nonprofit and for-profit sectors. Her main priority is attending to the needs and questions of our clients with excellent customer service.


Ashley White
Customer Care


Crystal Hunter
Accounts Receivable


Vilma Rivera
Office Receptionist

Vilma works at the front desk in our office, managing all phone calls, invoices, and mailing out your important documents! Our main point of contact with both potential and existing clients, she always points them to the right department or consultant.